FAQ
Q1: What are the advantages of JOLIBET?
JOLIBET casino is proud to be the first prestigious online wagering website in the Asian market. Our company provides many interesting gaming outcomes such as Sports, live casinos, slots, etc. B7, especially online horse racing and cock-fighting. JOLIBET ensures that all deposit and withdrawal transactions of our gamers are always processed promptly. Additionally, players are supported by our 24/7 professional customer service.
Q2: Is it safe to join the JOLIBET website?
All information about our players is absolutely secure by our system abroad. In addition, we also request our banks, transfer agents, credit card institutions, and our partners to secure our players’ information for their transactions. All their deposits are considered commercial accounts and will not transfer to others.
Q3: What is the legal age limit for joining JOLIBET?
The legal age limit to embark on JOLIBET is over the age of 18.
Q4: Is it compulsory to sign up with a real name at JOLIBET?
For security reasons, players are required to sign up an account with names that match their bank account name. Hence, all deposit and withdrawal transactions must be submitted using their correct names.
Q5: What should I do if I forget the password to my JOLIBET account?
Please enter the JOLIBET website, then click on “Forget Password,” fill in the full of correct information: user and registered email, then click ‘OK.’ Our system will send your email a temporary password to sign in. After signing in successfully, you may change your password and use the newest password to sign in the next time.
Q6: Is online gaming legal?
In some countries or regions, it is against the law to play online gaming. In this case, you are required to comply with your local laws. Should you have any queries, kindly consult with law advisors in your place of residence for more information. Our company shall not take liability for those who violate their local laws.
Q7: May I use the credit card whose owner’s name is not my name?
You are advised to use your own credit card to make a deposit.
Q8: Do I need to pay a service charge when I make a deposit or withdrawal?
You may pay a small charge for service, depending on which method you choose. For this charge, kindly contact your banks for more information. There is free-of-charge processing from your accounts at JOLIBET, whereas there are some service processing charges by some banks, credit card institutions, or e-wallets you choose. You may scan the table of service charges at banks where you make a deposit or withdrawal. JOLIBET does not incur any charges for your transactions.
First-time withdrawal.
For the first-time withdrawal, to guarantee security following the withdrawal policy of JOLIBET, players are kindly asked to provide our company with some information. Then, the players are expected to wait for our confirmation with our financial department for three working days in the office.
Each of the above documents must be emailed to our email address at
